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How to turn Clients into Evangelists for your Firm

Most firms aim to achieve client ‘satisfaction’. Yet in a world where the bar of client experience is being rapidly raised, firms should be aiming for client service excellence. Why? Because the old adage, ‘clients are your best referrers’, has definitely …

Mystery Shopping First Impressions – 5 Common Mistakes

To acquire new clients in a cluttered marketplace you need to invest in both online and traditional marketing – you already know this. Yet, what happens when a prospect contacts your firm? Are your firm’s first impressions letting you down? In …

4 Keys to Convert More Incoming Enquiries

In Legal Futures’ recent survey, only three in ten people who have a legal issue seek advice. Of those, just over half go to a lawyer. The most common reason cited by 8,192 people was an assumption that legal services would be …

11 Document Automation Myths Holding Your Legal Practice Back

As lawyers, we’ve heard a lot of stories from clients over the years. We’ve also learned that most of the time, the enormous sensationalist tale that is often theatrically presented to us when we first meet with our clients isn’t always …

7 Ways to Upskill Your Team of Legal Professionals

The legal professionals on your team are highly qualified and experienced at what they do. And they do it well. It must be true because they are the ones that generate the income for your practice. But honestly, do all the …

Lawyer Feature – Cara Austen from Twine Business & Law

Karen Finch, CEO of Legally Yours, recently sat down with Cara Austen from Twine Business and Law, to learn more about Cara’s journey in the law and the purpose behind Twine Business & Law. Do you need legal advice?  For legal …

Lawyer Feature – Cara Austen from Twine Business & Law

Karen Finch, CEO of Legally Yours, recently sat down with Cara Austen from Twine Business and Law, to learn more about Cara’s background and legal expertise, and what makes her perfect for our Legally Yours Network. Watch our quick Q & …

How much does a Will cost?

A Will is like everything else – you get what you pay for. Asking “how much does a Will cost?” is a lot like asking “how much does a house cost?”. There is no simple answer.  When making a Will, you …

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