Queensland Pro Bono

Legal Aid CommissionPhone: 1800 527 527
Community Legal Centresfind the nearest of 33 accredited community legal centres closest to you.
Aboriginal & Torres Strait islander Woman’s Legal ServiceNorth QLD
Basic Rights QLDFree general legal advice and referral service
Phone: 1800 358 511
Bayside Community Legal Service
Environmental Defenders Office
Gold Coast Community Legal Centre
Junkuri Lake Community Legal centre Aboriginal Corporation
Townsville Community legal Service
Cairns Community Legal Centre
Aboriginal Family Legal Service Southern Queensland
Caxton Legal Centre
Central Queensland Community Legal Centre
Environmental Defenders Office of North Queensland
Goondiwindi Community Legal Service
Lesbian Gay Trans Intersex Legal Service
Mackay Regional Community Legal Centre
Moreton Bay Regional Community Legal Service IncMBRCLS provides free and confidential legal advice to individuals in the Moreton Bay Region.
(07) 5495 5916
9 George St CABOOLTURE QLD 4510
North Queensland Women’s Legal Service – CairnsA community based legal service developed and operated by women for women residing in North Queensland.The service offers assistance in areas of law which primarily affect women including family law, domestic violence and child protection.
(07) 4033 5825
Suite 4, Level 1, 88 Abbott Street CAIRNS QLD 4870
North Queensland Women’s Legal Service – TownsvilleA community based legal service developed and operated by women for women residing in North Queensland. The service offers assistance in areas of law which primarily affect women including family law, domestic violence and child protection.
(07) 4772 5400
42 Sturt Street TOWNSVILLE QLD 4810
Nundah Community Support Group IncFree legal advice and referrals from qualified solicitors. Operating from the Nundah Neighbourhood Centre volunteer legal practitioners and students are familiar with the community centre’s resources so that they can also provide information on and referral to other services such as counselling.
(07) 3260 6820
14 Station Street NUNDAH QLD 4012
Pine Rivers Community Legal ServiceProvides general legal advice (no telephone advice available).
(07) 3881 3500
3/481 Gympie Road STRATHPINE QLD 4500
Prisoners’ Legal Service Inc.A community legal centre providing free legal advice to incarcerated persons and their families on matters relating to imprisonment. The service is provided throughout the state of Queensland, Australia.
(07) 3846 5074
Queensland Advocacy IncorporatedAn independent, community based systems advocacy organisation for People with Disability. QAI’s mission is to promote, protect and defend, through advocacy, the fundamental needs and rights and lives of the most vulnerable People With disability in Queensland.
(07) 3844 4200
2nd Floor, South Central 43 Peel Street (Cnr Merivale Street) SOUTH BRISBANE QLD 4101
Queensland Indigenous Family Violence Legal ServiceAn organisation with four regional offices in Cairns, Mt Isa, Rockhampton and Townsville. From these locations our teams provide a regular outreach service to their designated communities.
1800 88 77 00
Level 1, Suite 5, 101-111 Spence Street CAIRNS QLD 4870
Queensland Public Interest Law Clearing House IncorporatedA legal referral & service organisation. We refer civil law public interest cases that meet our guidelines to member firms & barristers for free legal assistance & we manage the Queensland Law Society & Bar Association Pro Bono Schemes.
(07) 3846 6317
Refugee and Immigration Legal ServiceFree legal assistance in immigration and refugee cases to people in need.
(07) 3846 9300
1st Floor, Boundary Chambers 170 Boundary Street WEST END QLD 4101
Robina Community Legal Centre Inc.Free legal advice in the following practice areas: family and domestic violence; consumer and debt; employment; tenancy; minor crime and traffic offences; micro business; and immigration law.
0423 466 286
GCCC Robina Community Centre 196 Robina Town Centre Drive (newer Building Across From Library) ROBINA QLD 4226
Seniors Legal and Support Service (Fraser Coast)Providing assistance to seniors experiencing abuse or exploitation. The service aims to prevent elder abuse through education and advocacy. Seniors Legal and Support Service is managed by the Hervey Bay Neighbourhood Centre.
07 4124 6863
16 Torquay Road HERVEY BAY QLD 4655
South West Brisbane Community Legal CentreOffers basic assistance & advice in a range of legal matters including: Family Law; Minor Civil; Motor vehicle accidents (property damage only); Wills & Enduring Powers of Attorney; Child Protection issues & Youth Criminal (including representation for under 18’s). The Centre is staffed on a full time basis. Services include legal advice, referral & community legal education.
(07) 3372 7677
Shop 55A Inala Plaza Kittyhawk Avenue INALA QLD 4077
Suncoast Community Legal ServiceProvides general legal assistance in the form of face to face consultations, information, referrals, and assistance in filling out forms.
(07) 5443 7827
The TAFE Building Ground Floor 170 Horton Parade MAROOCHYDORE QLD 4558
The Advocacy and Support Centre Ipswich (TASC)Provides general face-to-face and telephone legal advice and assistance.
1300 008 272
60 South Street IPSWICH QLD 4305
The Advocacy and Support Centre Roma (TASC)Provides general legal assistance in the form of face to face consultations, information, referrals, and assistance in filling out forms.
1300 008 272
57 Bungil Street ROMA QLD 4555
The Advocacy and Support Centre ToowoombaProvides general face-to-face and telephone legal advice and assistance. Rural Women’s Outreach Legal Service is available to rural and indigenous women in South West Queensland.
1300 008 272
223 Hume Street TOOWOOMBA QLD 4350
The Advocacy and Support Centre WarwickProvides general face-to-face and telephone legal advice and assistance.
1300 008 272
69 Guy Street WARWICK QLD 4370
Taylor Street Community Legal ServiceProvides general legal advice and outreach services across the Fraser Coast, Bundaberg, Gympie and North Burnett regions.
(07) 4194 2663
16 Torquay Road HERVEY BAY QLD 4655
Tenants Queensland IncA state-wide community organisation that provides services for and represents the interests of residential tenants in Queensland. Tenants Queensland works to improve and protect the rights of all people who rent their home including tenants in private rental, public housing, community housing, caravan parks and boarding house tenants.
1300 744 263
Level 1, 87 Wickham Tce SPRING HILL QLD 4000
Townsville Community Legal ServiceProvides information and referral, legal advice, casework (within guidelines), outreach services, and community legal education.
(07) 4721 5511
Suite 2, 181 Sturt Street TOWNSVILLE QLD 4810
Women’s Legal ServiceRun by women for women. Assistance is provided by lawyers and social workers during the day and several evenings each week. The service is interested in all areas of law which impact upon women, but has extensive involvement in family law and domestic violence issues.
07 3392 0644
8 Ponsonby Street ANNERLEY QLD 4103
YFS LegalLegal advice, support and representation for young people under 25 within the Logan City and surrounding areas.
(07) 3826 1500
2-4 Rowan Street SLACKS CREEK QLD 4127
Youth Advocacy CentreFree confidential legal and welfare assistance to young people under 17 who live in or around Brisbane, and on a limited basis by telephone to young people outside Brisbane but living in Queensland. Help may also be available to 17 and 18 year olds if their problem is about school or being held in a Brisbane juvenile detention centre.
(07) 3356 1002
Unit 4/162 Petrie Terrace, PETRIE TERRACE QLD 4000

Family Law – Free Legal Services

Relationships Australia Queensland offers a range of paid and free legal services including complimentary mediation services.
1300 364 277
Monday – Friday, 8.00am-8.00pm
Saturday 10.00am – 4.00pm

RAQ Services Include:
– Aboriginal & Torres Strait Islander Program
– Child Consultancy
– Children’s Contact Service
– Domestic and Family Violence Prevention
– Family Dispute Resolution
– Financial Counselling
– Online Dispute Resolution
– Relationship Counselling

Wills and Estates – Free Legal Services

The Public Trustee of QueenslandOffers a free will-making service to all Queenslanders. The process is quick and easy—offices are located across Queensland. Professionally trained will-makers can answer most questions and an experienced legal team is available for more complex questions.
1300 360 044 444
Queen Street BRISBANE QLD 4000

The Public Trustee is the largest will-making service in Queensland, they:
– are experienced (have been serving Queensland since 1916)
– provide free and safe document storage
– have regional offices located across Queensland
– have a network of Queensland Government Agent Program (QGAP) agents, Centrelink offices and courthouses that can help you on their behalf.

Contact your local community law centre to ask about their free will making services (see above for our comprehensive guide).

Victims of Crime – Free Legal Services

Queensland State Government Victims of Crime1300 546 587
Monday-Friday, 8.30am-5.00pm

The government services include:
– support for victims of domestic violence
– support for victims of sexual abuse and sexual assault
– support for victims under 18
– support for Aboriginal and Torres Strait Islander victims of crime
– support for relatives of homicide victims
– counselling services
– court and legal support
– financial assistance

Debts and Disputes – Free Legal Services

Queensland Civil and Administrative Tribunal1300 753 228 Monday-Friday, 8.30am-4.30pm
Level 9, 259 Queen Street, BRISBANE QLD 4000
QCAT services include:
– adult administration and guardianship
– administrative decisions
– anti-discrimination
– building disputes
– children and young people
– consumer disputes
– debt disputes
– minor civil disputes
– occupational regulation
– other civil disputes
– residential tenancy disputes
– retail shop leases
– tree disputes

Consumer Rights – Free Legal Services

Fair Trading13 74 68 Queensland Government Service Centre Upper Plaza Terrace 33 Charlotte Street BRISBANE QLD 4000
Monday–Tuesday, Thursday–Friday 8:30am–4:30pm Wednesday 9:30am–4:30pm

Fair trading services include:
– General complaints
– Unsafe products
– Financial investigations
Australian Competition & Consumer Commission 1300 302 502 Level 24, 400 George Street BRISBANE QLD 4000
Monday-Friday, 8.30am-5.30pm

ACCC services include:
– Consumer rights and guarantees
– Repairs, replacements and refunds
– Cancelling services
– Warranties
– Consumer complaints
– Surcharges
– Non-delivery of products
– Contract agreements

Industry Ombudsmen Online – Free Legal Services

Telecommunications OmbudsmenProvides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia.
The service is free to customers. 1800 062 058
Australian Energy RegulatorRegulates wholesale and retail energy markets, and energy networks, under national energy legislation and rules. Our functions mostly relate to energy markets in eastern and southern Australia. 1800 662 837
Financial OmbudsmanOffers fair, independent and accessible dispute resolution for consumers who are unable to resolve complaints with member financial services providers. A not-for-profit, non-government organisation, FOS resolves disputes quickly and efficiently, providing a cheaper alternative than going to court. Our service is free of charge for applicants, with the costs of running the service being met by our members.
1800 367 287

Rental Property Disputes – Free Legal Services

Rental Tenancy Authority Dispute Resolution Service (RTA)The Queensland Government statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). The RTA is responsible to the Minister for Housing and Public Works.
1300 366 311 Monday-Friday, 8.30am-5.00pm
RTA services include:
– Dispute resolution
– Tenancy issues
– Investigations
Tenants QueenslandProvides a range of services for Queensland tenants. 1300 744 263 Monday-Friday, 9am-5pm
Level 1, 87 Wickham Terrace, SPRING HILL QLD 4000

TQ services include:
– Telephone advice service
– Tenancy publications
– Community education activities
– Tenancy law training
– Tenancy law reform campaigns

Employment Law – Free Legal Services

Fair Work OmbudsmanThe fair work ombudsman may assist with a number of claims via their online portal including those regarding:
– Pay
– Leave
– Ending employment
– Employee entitlements
– Awards and agreements

Medical Negligence – Free Legal Services

Queensland Health Ombudsman133 646 13281 George Street BRISBANE QLD 4003

QHO services include:
– Receive and investigate complaints about health services and health service providers, including registered and unregistered health practitioners.
– Decide what action to take in relation to those complaints and, in certain instances, take immediate action to protect the safety of the public.
– Monitor the health, conduct and performance functions of the Australian Health Practitioner Regulation Agency and national health practitioner boards.
– Provide information about minimising and resolving health service complaints.
– Report publicly on the performance of our function

If you have experience medical negligence, you may be entitled to compensation, make sure you get free medical compensation advice.

Home Builder Disputes – Free Legal Services – Queensland Building and Construction Commission

myQBCC A digital service centre that allows you to access and interact with us 24/7 from any device, giving you the freedom to choose when you need us. 139 332 24/7 QBCC services relate to:
– Buying or building
– Complaints and insurance
– Maintenance and safety
– Licenses
– Business tools
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