Queensland

Pro Bono Legal Services in Queensland, Australia

Legal Aid Commission

https://legalaid.qld.gov.au/

Legal Aid Queensland gives legal help to financially disadvantaged Queenslanders about criminal, family, and civil law matters.

Phone: 1800 527 527

Community Legal Centres

https://www.communitylegalqld.org.au/

Community Legal Centres Queensland provides support and advocacy for 34 independent, community-led community legal centres operating across Queensland. Queensland’s community legal centres provide free information, legal assistance and referral, representation and casework, community education and advocacy for vulnerable clients and communities facing legal problems.

Aboriginal & Torres Strait Islander Woman’s Legal Service

http://www.atsiwlsnq.org.au/

Our Mission is to provide and improve access to legal services and to promote law reform for North Queensland Aboriginal and Torres Strait Islander Women through advocacy and representation in the legal system.

Basic Rights QLD

https://brq.org.au/

BRQ is a state-wide community legal centre, providing advice, advocacy, and free legal services. We help people having problems with Centrelink or disability discrimination, and women in the workplace.
Phone: 1800 358 511

Bayside Community Legal Service

http://www.bcls.org.au/

We are a registered not for profit charity with the Australian Charities and Not-for profits Commission and are a nationally accredited community legal centre.

Environmental Defenders Office

https://www.edo.org.au/

Environmental Defenders Office uses the law to protect our wildlife, people, and places.

Gold Coast Community Legal Centre

http://www.advicebureau.org.au/

The Gold Coast Community Legal Centre provides the entire Gold Coast community with free legal advice and assistance, community legal information and referrals.

Townsville Community Legal Service

http://www.tcls.org.au/

Townsville Community Legal Service provides targeted assistance in priority areas of law for vulnerable and disadvantaged clients.

Cairns Community Legal Centre

http://www.cclc.org.au/

The Cairns Community Legal Centre Inc (the Centre) provides accessible legal services for people in the community experiencing disadvantage. The Centre provides information and referrals, legal advice and in some circumstances, ongoing casework assistance.

Aboriginal Family Legal Service Southern Queensland

http://www.aflssq.org.au/

Aboriginal Family Legal Service Southern Queensland, also known as AFLSSQ, is an Indigenous Corporation that provides legal and other support services to Aboriginal and Torres Strait Islander families in Southern Queensland.

Caxton Legal Centre

https://caxton.org.au/

Caxton Legal Centre represents the interests of people who are disadvantaged or on a low income when they come into contact with the law. We do this by strategically advocating to government, providing legal advice and social work services, publishing legal information, and building community awareness about the issues faced by the people we help.

Central Queensland Community Legal Centre

https://www.cqclc.org.au/

Central Queensland Community Legal Centre Inc. is an independent, non-profit organisation funded by grants made to it by the State and Federal Government and donations from the general public. The Centre’s vision is to provide access to legal services for the vulnerable and disadvantaged in regional, rural and remote communities.

 

Goondiwindi Community Legal Service

https://www.caregoondiwindi.org.au/

Care Goondiwindi Ltd provides the Goondiwindi Community with a range of Community Services intended to increase the quality of life within the region. All of our support services are designed to meet the needs and choices of individual clients.

Hub Community Projects

https://www.hubcommunity.org.au/

Formerly known as South West Brisbane Community Legal Centre. Offers basic assistance & advice in a range of legal matters including Family Law; Minor Civil; Motor vehicle accidents (property damage only); Wills & Enduring Powers of Attorney; Child Protection issues & Youth Criminal (including representation for under 18’s). The Centre is staffed on a full-time basis. Services include legal advice, referral & community legal education.
(07) 3372 7677
Shop 55A Inala Plaza Kittyhawk Avenue INALA QLD 4077

LawRight

https://www.lawright.org.au/

Formerly known as Queensland Public Interest Law Clearing House Incorporated. A legal referral & service organisation. We refer civil law public interest cases that meet our guidelines to member firms & barristers for free legal assistance & we manage the Queensland Law Society & Bar Association Pro Bono Schemes.
(07) 3846 6317
PO Box 3631 SOUTH BRISBANE BC QLD 4001

Lesbian Gay Trans Intersex Legal Service

http://www.lgbtilegalservice.org/

The LGBTI Legal Service offers free and confidential legal advice to Queensland residents who identify as members of the diverse lesbian, gay, bisexual, trans and intersex community.

Mackay Regional Community Legal Centre

http://www.mrclc.com.au/

The Mackay Regional Community Legal Centre Inc. provides free and confidential legal advice, information, referrals, and ongoing assistance to financially disadvantaged people in the Mackay, Whitsunday and Isaac regions. MRCLC also provides presentations on various legal topics to organisations and members of the community throughout these areas.

Moreton Bay Regional Community Legal Service Inc

http://www.mbrcls.org.au/

MBRCLS provides free and confidential legal advice to individuals in the Moreton Bay Region.
(07) 5495 5916
9 George St CABOOLTURE QLD 4510

My Community Legal


https://www.mycommunitylegal.org.au/

Formerly known as Robina Community Legal Centre Inc. Free legal advice in the following practice areas: family and domestic violence; consumer and debt; employment; tenancy; minor crime and traffic offences; micro business; and immigration law.
0423 466 286
GCCC Robina Community Centre 196 Robina Town Centre Drive (newer Building Across from Library) ROBINA QLD 4226

North Queensland Women’s Legal Service

https://nqwls.com.au/

A community based legal service developed and operated by women for women residing in North Queensland. The service offers assistance in areas of law which primarily affect women including family law, domestic violence and child protection.

Carins
(07) 4033 5825
Suite 4, Level 1, 88 Abbott Street CAIRNS QLD 4870

Townsville
(07) 4772 5400
42 Sturt Street TOWNSVILLE QLD 4810

Nundah Community Support Group IncFree legal advice and referrals from qualified solicitors. Operating from the Nundah Neighbourhood Centre volunteer legal practitioners and students are familiar with the community centre’s resources so that they can also provide information on and referral to other services such as counselling.
(07) 3260 6820
14 Station Street NUNDAH QLD 4012

Pine Rivers Community Legal Service

https://encircle.org.au/

Provides general legal advice (no telephone advice available).
(07) 3881 3500
3/481 Gympie Road STRATHPINE QLD 4500

Prisoners’ Legal Service Inc.

http://www.plsqld.com/

A community legal centre providing free legal advice to incarcerated persons and their families on matters relating to imprisonment. The service is provided throughout the state of Queensland, Australia.
(07) 3846 5074
GPO Box 257 BRISBANE QLD 4000

Queensland Advocacy Incorporated

http://www.qai.org.au/

An independent, community-based systems advocacy organisation for People with Disability. QAI’s mission is to promote, protect and defend, through advocacy, the fundamental needs and rights and lives of the most vulnerable People With disability in Queensland.
(07) 3844 4200
2nd Floor, South Central 43 Peel Street (Cnr Merivale Street) SOUTH BRISBANE QLD 4101

Queensland Indigenous Family Violence Legal Service

http://www.qifvls.com.au/

An organisation with four regional offices in Cairns, Mt Isa, Rockhampton, and Townsville. From these locations our teams provide a regular outreach service to their designated communities.
1800 88 77 00
Level 1, Suite 5, 101-111 Spence Street CAIRNS QLD 4870

Refugee and Immigration Legal Service

http://www.rails.org.au/

Free legal assistance in immigration and refugee cases to people in need.
(07) 3846 9300
1st Floor, Boundary Chambers 170 Boundary Street WEST END QLD 4101

Seniors Legal and Support Service (Fraser Coast)

https://www.hbnc.com.au/

Providing assistance to seniors experiencing abuse or exploitation. The service aims to prevent elder abuse through education and advocacy. Seniors Legal and Support Service is managed by the Hervey Bay Neighbourhood Centre.
07 4124 6863
16 Torquay Road HERVEY BAY QLD 4655

Suncoast Community Legal Service

https://suncoastcommunitylegal.org/

Provides general legal assistance in the form of face-to-face consultations, information, referrals, and assistance in filling out forms.
(07) 5443 7827
The TAFE Building Ground Floor 170 Horton Parade MAROOCHYDORE QLD 4558

The Advocacy and Support Centre Legal (TASC)

https://www.tascnational.org.au/

TASC’s solicitors, social workers and advocates can help you to understand and take action about common legal problems or other matters that relate to your human rights, such as abuse and discrimination.

IPSWICH
Unit 3, 265 Brisbane St
PO Box 2472
Ipswich QLD 4305
P: 07 3812 7000

ROMA
96 Arthur Street
PO Box 794
Roma QLD 4455
P: 07 4523 6600

TOOWOOMBA
223 Hume Street
PO Box 594
Toowoomba QLD 4350
07 4616 9700

GOONDIWINDI
84 Marshall Street,
Goondiwindi
(open by appointment only).

Tenants Queensland Inc

http://www.tenantsqld.org.au/

A state-wide community organisation that provides services for and represents the interests of residential tenants in Queensland. Tenants Queensland works to improve and protect the rights of all people who rent their home including tenants in private rental, public housing, community housing, caravan parks and boarding house tenants.
1300 744 263
Level 1, 87 Wickham Tce SPRING HILL QLD 4000

Townsville Community Legal Service

https://townsvillecommunity.law/

Provides information and referral, legal advice, casework (within guidelines), outreach services, and community legal education.
(07) 4721 5511
Suite 2, 181 Sturt Street TOWNSVILLE QLD 4810

Wide Bay Burnett Community Legal Services

https://wbbcls.com.au/

We are a generalist community legal service, managed by the Hervey Bay Neighbourhood Centre, which aims to address disadvantage across the Fraser Coast, Gympie, Bundaberg, and North Burnett regions through the provision of free, quality legal advice.
P: (07) 4194 2663

Women’s Legal Service

http://www.wlsq.org.au/

Run by women for women. Assistance is provided by lawyers and social workers during the day and several evenings each week. The service is interested in all areas of law which impact upon women but has extensive involvement in family law and domestic violence issues.
07 3392 0644
8 Ponsonby Street ANNERLEY QLD 4103

YFS Legal

http://www.yfs.org.au/

Legal advice, support, and representation for young people under 25 within the Logan City and surrounding areas.
(07) 3826 1500
2-4 Rowan Street SLACKS CREEK QLD 4127

Youth Advocacy Centre

http://www.yac.net.au/

Free confidential legal and welfare assistance to young people under 17 who live in or around Brisbane, and on a limited basis by telephone to young people outside Brisbane but living in Queensland. Help may also be available to 17- and 18-year-olds if their problem is about school or being held in a Brisbane juvenile detention centre.
(07) 3356 1002
Unit 4/162 Petrie Terrace, PETRIE TERRACE QLD 4000

 

Family Law – Free Legal Services

 

Relationships Australia

https://relationships.org.au/

Queensland offers a range of paid and free legal services including complimentary mediation services.
1300 364 277
Monday – Friday, 8.00am-8.00pm
Saturday 10.00am – 4.00pmRAQ Services Include:
– Aboriginal & Torres Strait Islander Program
– Child Consultancy
– Children’s Contact Service
– Domestic and Family Violence Prevention
– Family Dispute Resolution
– Financial Counselling
– Online Dispute Resolution
– Relationship Counselling

 

Wills and Estates – Free Legal Services

 

The Public Trustee of Queensland

https://www.pt.qld.gov.au/

Offers a free will-making service to all Queenslanders. The process is quick and easy—offices are located across Queensland. Professionally trained will-makers can answer most questions and an experienced legal team is available for more complex questions.
1300 360 044 444
Queen Street BRISBANE QLD 4000The Public Trustee is the largest will-making service in Queensland, they:
– are experienced (have been serving Queensland since 1916)
– provide free and safe document storage
– have regional offices located across Queensland
– have a network of Queensland Government Agent Program (QGAP) agents, Centrelink offices and courthouses that can help you on their behalf.

Contact your local community law centre to ask about their free will making services (see above for our comprehensive guide).

 

Victims of Crime – Free Legal Services

 

Queensland State Government Victims of Crime

https://www.qld.gov.au/

1300 546 587
Monday-Friday, 8.30am-5.00pmThe government services include:
– support for victims of domestic violence
– support for victims of sexual abuse and sexual assault
– support for victims under 18
– support for Aboriginal and Torres Strait Islander victims of crime
– support for relatives of homicide victims
– counselling services
– court and legal support
– financial assistance

 

Debts and Disputes – Free Legal Services

 

Queensland Civil and Administrative Tribunal

https://www.qcat.qld.gov.au/

1300 753 228 Monday-Friday, 8.30am-4.30pm
Level 9, 259 Queen Street, BRISBANE QLD 4000
QCAT services include:
– adult administration and guardianship
– administrative decisions
– anti-discrimination
– building disputes
– children and young people
– consumer disputes
– debt disputes
– minor civil disputes
– occupational regulation
– other civil disputes
– residential tenancy disputes
– retail shop leases
– tree disputes

 

Consumer Rights – Free Legal Services

 

Fair Trading

https://www.qld.gov.au/

13 74 68 Queensland Government Service Centre Upper Plaza Terrace 33 Charlotte Street BRISBANE QLD 4000
Monday–Tuesday, Thursday–Friday 8:30am–4:30pm Wednesday 9:30am–4:30pmFair trading services include:
– General complaints
– Unsafe products
– Financial investigations

Australian Competition & Consumer Commission

https://www.accc.gov.au/

1300 302 502 Level 24, 400 George Street BRISBANE QLD 4000
Monday-Friday, 8.30am-5.30pmACCC services include:
– Consumer rights and guarantees
– Repairs, replacements and refunds
– Cancelling services
– Warranties
– Consumer complaints
– Surcharges
– non-delivery of products
– Contract agreements

 

Industry Ombudsmen Online – Free Legal Services

 

Telecommunications Ombudsmen

https://www.tio.com.au/

Provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia.
The service is free to customers. 1800 062 058

Australian Energy Regulator

https://www.ewoq.com.au/

Regulates wholesale and retail energy markets, and energy networks, under national energy legislation and rules. Our functions mostly relate to energy markets in eastern and southern Australia.

P: 1800 662 837

Australian Financial Complaints Authority

https://www.afca.org.au/

AFCA considers complaints that previously would have been handled by the Financial Ombudsman Service, the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal. We are the dispute resolution scheme for financial services.

P: 1800 931 678 (free call)

P: 1300 56 55 62 (Members)

 

Rental Property Disputes – Free Legal Services

 

Rental Tenancy Authority Dispute Resolution Service (RTA)

https://www.rta.qld.gov.au/

The Queensland Government statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). The RTA is responsible to the Minister for Housing and Public Works.
1300 366 311 Monday-Friday, 8.30am-5.00pm
RTA services include:
– Dispute resolution
– Tenancy issues
– Investigations

Tenants Queensland

https://tenantsqld.org.au/

Provides a range of services for Queensland tenants. 1300 744 263 Monday-Friday, 9am-5pm
Level 1, 87 Wickham Terrace, SPRING HILL QLD 4000TQ services include:
– Telephone advice service
– Tenancy publications
– Community education activities
– Tenancy law training
– Tenancy law reform campaigns

 

Employment Law – Free Legal Services

 

Fair Work Ombudsman

http://fairwork.gov.au/

The fair work ombudsman may assist with a number of claims via their online portal including those regarding:
– Pay
– Leave
– Ending employment
– Employee entitlements
– Awards and agreements

 

Medical Negligence – Free Legal Services

 

Queensland Health Ombudsman

https://www.oho.qld.gov.au/

133 646 13281 George Street BRISBANE QLD 4003

QHO services include:
– Receive and investigate complaints about health services and health service providers, including registered and unregistered health practitioners.
– Decide what action to take in relation to those complaints and, in certain instances, take immediate action to protect the safety of the public.
– Monitor the health, conduct and performance functions of the Australian Health Practitioner Regulation Agency and national health practitioner boards.
– Provide information about minimising and resolving health service complaints.
– Report publicly on the performance of our function

If you have experience medical negligence, you may be entitled to compensation, make sure you get free medical compensation advice.

 

Home Builder Disputes – Free Legal Services – Queensland Building and Construction Commission

 

myQBCC

https://my.qbcc.qld.gov.au/s/

A digital service centre that allows you to access and interact with us 24/7 from any device, giving you the freedom to choose when you need us. 139 332 24/7 QBCC services relate to:
– Buying or building
– Complaints and insurance
– Maintenance and safety
– Licenses
– Business tools