| Legal Aid Commission | Phone: 1800 527 527 |
| Community Legal Centres | find the nearest of 33 accredited community legal centres closest to you. |
| Aboriginal & Torres Strait islander Woman’s Legal Service | North QLD |
| Basic Rights QLD | Free general legal advice and referral service Phone: 1800 358 511 |
| Bayside Community Legal Service | |
| Environmental Defenders Office | |
| Gold Coast Community Legal Centre | |
| Junkuri Lake Community Legal centre Aboriginal Corporation | |
| Townsville Community legal Service | |
| Cairns Community Legal Centre | |
| Aboriginal Family Legal Service Southern Queensland | |
| Caxton Legal Centre | |
| Central Queensland Community Legal Centre | |
| Environmental Defenders Office of North Queensland | |
| Goondiwindi Community Legal Service | |
| Lesbian Gay Trans Intersex Legal Service | |
| Mackay Regional Community Legal Centre | |
| Moreton Bay Regional Community Legal Service Inc | MBRCLS provides free and confidential legal advice to individuals in the Moreton Bay Region. (07) 5495 5916 9 George St CABOOLTURE QLD 4510 |
| North Queensland Women’s Legal Service – Cairns | A community based legal service developed and operated by women for women residing in North Queensland.The service offers assistance in areas of law which primarily affect women including family law, domestic violence and child protection. (07) 4033 5825 Suite 4, Level 1, 88 Abbott Street CAIRNS QLD 4870 |
| North Queensland Women’s Legal Service – Townsville | A community based legal service developed and operated by women for women residing in North Queensland. The service offers assistance in areas of law which primarily affect women including family law, domestic violence and child protection. (07) 4772 5400 42 Sturt Street TOWNSVILLE QLD 4810 |
| Nundah Community Support Group Inc | Free legal advice and referrals from qualified solicitors. Operating from the Nundah Neighbourhood Centre volunteer legal practitioners and students are familiar with the community centre’s resources so that they can also provide information on and referral to other services such as counselling. (07) 3260 6820 14 Station Street NUNDAH QLD 4012 |
| Pine Rivers Community Legal Service | Provides general legal advice (no telephone advice available). (07) 3881 3500 3/481 Gympie Road STRATHPINE QLD 4500 |
| Prisoners’ Legal Service Inc. | A community legal centre providing free legal advice to incarcerated persons and their families on matters relating to imprisonment. The service is provided throughout the state of Queensland, Australia. (07) 3846 5074 GPO Box 257 BRISBANE QLD 4000 |
| Queensland Advocacy Incorporated | An independent, community based systems advocacy organisation for People with Disability. QAI’s mission is to promote, protect and defend, through advocacy, the fundamental needs and rights and lives of the most vulnerable People With disability in Queensland. (07) 3844 4200 2nd Floor, South Central 43 Peel Street (Cnr Merivale Street) SOUTH BRISBANE QLD 4101 |
| Queensland Indigenous Family Violence Legal Service | An organisation with four regional offices in Cairns, Mt Isa, Rockhampton and Townsville. From these locations our teams provide a regular outreach service to their designated communities. 1800 88 77 00 Level 1, Suite 5, 101-111 Spence Street CAIRNS QLD 4870 |
| Queensland Public Interest Law Clearing House Incorporated | A legal referral & service organisation. We refer civil law public interest cases that meet our guidelines to member firms & barristers for free legal assistance & we manage the Queensland Law Society & Bar Association Pro Bono Schemes. (07) 3846 6317 PO Box 3631 SOUTH BRISBANE BC QLD 4001 |
| Refugee and Immigration Legal Service | Free legal assistance in immigration and refugee cases to people in need. (07) 3846 9300 1st Floor, Boundary Chambers 170 Boundary Street WEST END QLD 4101 |
| Robina Community Legal Centre Inc. | Free legal advice in the following practice areas: family and domestic violence; consumer and debt; employment; tenancy; minor crime and traffic offences; micro business; and immigration law. 0423 466 286 GCCC Robina Community Centre 196 Robina Town Centre Drive (newer Building Across From Library) ROBINA QLD 4226 |
| Seniors Legal and Support Service (Fraser Coast) | Providing assistance to seniors experiencing abuse or exploitation. The service aims to prevent elder abuse through education and advocacy. Seniors Legal and Support Service is managed by the Hervey Bay Neighbourhood Centre. 07 4124 6863 16 Torquay Road HERVEY BAY QLD 4655 |
| South West Brisbane Community Legal Centre | Offers basic assistance & advice in a range of legal matters including: Family Law; Minor Civil; Motor vehicle accidents (property damage only); Wills & Enduring Powers of Attorney; Child Protection issues & Youth Criminal (including representation for under 18’s). The Centre is staffed on a full time basis. Services include legal advice, referral & community legal education. (07) 3372 7677 Shop 55A Inala Plaza Kittyhawk Avenue INALA QLD 4077 |
| Suncoast Community Legal Service | Provides general legal assistance in the form of face to face consultations, information, referrals, and assistance in filling out forms. (07) 5443 7827 The TAFE Building Ground Floor 170 Horton Parade MAROOCHYDORE QLD 4558 |
| The Advocacy and Support Centre Ipswich (TASC) | Provides general face-to-face and telephone legal advice and assistance. 1300 008 272 60 South Street IPSWICH QLD 4305 |
| The Advocacy and Support Centre Roma (TASC) | Provides general legal assistance in the form of face to face consultations, information, referrals, and assistance in filling out forms. 1300 008 272 57 Bungil Street ROMA QLD 4555 |
| The Advocacy and Support Centre Toowoomba | Provides general face-to-face and telephone legal advice and assistance. Rural Women’s Outreach Legal Service is available to rural and indigenous women in South West Queensland. 1300 008 272 223 Hume Street TOOWOOMBA QLD 4350 |
| The Advocacy and Support Centre Warwick | Provides general face-to-face and telephone legal advice and assistance. 1300 008 272 69 Guy Street WARWICK QLD 4370 |
| Taylor Street Community Legal Service | Provides general legal advice and outreach services across the Fraser Coast, Bundaberg, Gympie and North Burnett regions. (07) 4194 2663 16 Torquay Road HERVEY BAY QLD 4655 |
| Tenants Queensland Inc | A state-wide community organisation that provides services for and represents the interests of residential tenants in Queensland. Tenants Queensland works to improve and protect the rights of all people who rent their home including tenants in private rental, public housing, community housing, caravan parks and boarding house tenants. 1300 744 263 Level 1, 87 Wickham Tce SPRING HILL QLD 4000 |
| Townsville Community Legal Service | Provides information and referral, legal advice, casework (within guidelines), outreach services, and community legal education. (07) 4721 5511 Suite 2, 181 Sturt Street TOWNSVILLE QLD 4810 |
| Women’s Legal Service | Run by women for women. Assistance is provided by lawyers and social workers during the day and several evenings each week. The service is interested in all areas of law which impact upon women, but has extensive involvement in family law and domestic violence issues. 07 3392 0644 8 Ponsonby Street ANNERLEY QLD 4103 |
| YFS Legal | Legal advice, support and representation for young people under 25 within the Logan City and surrounding areas. (07) 3826 1500 2-4 Rowan Street SLACKS CREEK QLD 4127 |
| Youth Advocacy Centre | Free confidential legal and welfare assistance to young people under 17 who live in or around Brisbane, and on a limited basis by telephone to young people outside Brisbane but living in Queensland. Help may also be available to 17 and 18 year olds if their problem is about school or being held in a Brisbane juvenile detention centre. (07) 3356 1002 Unit 4/162 Petrie Terrace, PETRIE TERRACE QLD 4000 |
Family Law – Free Legal Services
| Relationships Australia | Queensland offers a range of paid and free legal services including complimentary mediation services. 1300 364 277 Monday – Friday, 8.00am-8.00pm Saturday 10.00am – 4.00pm RAQ Services Include: – Aboriginal & Torres Strait Islander Program – Child Consultancy – Children’s Contact Service – Domestic and Family Violence Prevention – Family Dispute Resolution – Financial Counselling – Online Dispute Resolution – Relationship Counselling |
Wills and Estates – Free Legal Services
| The Public Trustee of Queensland | Offers a free will-making service to all Queenslanders. The process is quick and easy—offices are located across Queensland. Professionally trained will-makers can answer most questions and an experienced legal team is available for more complex questions. 1300 360 044 444 Queen Street BRISBANE QLD 4000 The Public Trustee is the largest will-making service in Queensland, they: – are experienced (have been serving Queensland since 1916) – provide free and safe document storage – have regional offices located across Queensland – have a network of Queensland Government Agent Program (QGAP) agents, Centrelink offices and courthouses that can help you on their behalf. |
Contact your local community law centre to ask about their free will making services (see above for our comprehensive guide).
Victims of Crime – Free Legal Services
| Queensland State Government Victims of Crime | 1300 546 587 Monday-Friday, 8.30am-5.00pm The government services include: – support for victims of domestic violence – support for victims of sexual abuse and sexual assault – support for victims under 18 – support for Aboriginal and Torres Strait Islander victims of crime – support for relatives of homicide victims – counselling services – court and legal support – financial assistance |
Debts and Disputes – Free Legal Services
| Queensland Civil and Administrative Tribunal | 1300 753 228 Monday-Friday, 8.30am-4.30pm Level 9, 259 Queen Street, BRISBANE QLD 4000 QCAT services include: – adult administration and guardianship – administrative decisions – anti-discrimination – building disputes – children and young people – consumer disputes – debt disputes – minor civil disputes – occupational regulation – other civil disputes – residential tenancy disputes – retail shop leases – tree disputes |
Consumer Rights – Free Legal Services
| Fair Trading | 13 74 68 Queensland Government Service Centre Upper Plaza Terrace 33 Charlotte Street BRISBANE QLD 4000 Monday–Tuesday, Thursday–Friday 8:30am–4:30pm Wednesday 9:30am–4:30pm Fair trading services include: – General complaints – Unsafe products – Financial investigations |
| Australian Competition & Consumer Commission | 1300 302 502 Level 24, 400 George Street BRISBANE QLD 4000 Monday-Friday, 8.30am-5.30pm ACCC services include: – Consumer rights and guarantees – Repairs, replacements and refunds – Cancelling services – Warranties – Consumer complaints – Surcharges – Non-delivery of products – Contract agreements |
Industry Ombudsmen Online – Free Legal Services
| Telecommunications Ombudsmen | Provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. The service is free to customers. 1800 062 058 |
| Australian Energy Regulator | Regulates wholesale and retail energy markets, and energy networks, under national energy legislation and rules. Our functions mostly relate to energy markets in eastern and southern Australia. 1800 662 837 |
| Financial Ombudsman | Offers fair, independent and accessible dispute resolution for consumers who are unable to resolve complaints with member financial services providers. A not-for-profit, non-government organisation, FOS resolves disputes quickly and efficiently, providing a cheaper alternative than going to court. Our service is free of charge for applicants, with the costs of running the service being met by our members. 1800 367 287 |
Rental Property Disputes – Free Legal Services
| Rental Tenancy Authority Dispute Resolution Service (RTA) | The Queensland Government statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). The RTA is responsible to the Minister for Housing and Public Works. 1300 366 311 Monday-Friday, 8.30am-5.00pm RTA services include: – Dispute resolution – Tenancy issues – Investigations |
| Tenants Queensland | Provides a range of services for Queensland tenants. 1300 744 263 Monday-Friday, 9am-5pm Level 1, 87 Wickham Terrace, SPRING HILL QLD 4000 TQ services include: – Telephone advice service – Tenancy publications – Community education activities – Tenancy law training – Tenancy law reform campaigns |
Employment Law – Free Legal Services
| Fair Work Ombudsman | The fair work ombudsman may assist with a number of claims via their online portal including those regarding: – Pay – Leave – Ending employment – Employee entitlements – Awards and agreements |
Medical Negligence – Free Legal Services
| Queensland Health Ombudsman | 133 646 13281 George Street BRISBANE QLD 4003 QHO services include: – Receive and investigate complaints about health services and health service providers, including registered and unregistered health practitioners. – Decide what action to take in relation to those complaints and, in certain instances, take immediate action to protect the safety of the public. – Monitor the health, conduct and performance functions of the Australian Health Practitioner Regulation Agency and national health practitioner boards. – Provide information about minimising and resolving health service complaints. – Report publicly on the performance of our function |
If you have experience medical negligence, you may be entitled to compensation, make sure you get free medical compensation advice.
Home Builder Disputes – Free Legal Services – Queensland Building and Construction Commission
| myQBCC | A digital service centre that allows you to access and interact with us 24/7 from any device, giving you the freedom to choose when you need us. 139 332 24/7 QBCC services relate to: – Buying or building – Complaints and insurance – Maintenance and safety – Licenses – Business tools |
