Back to News & Advice

Your Service Guarantee – Why being Explicit is Recommended

“Quality is long remembered after price is forgotten” – Aldo Gucci

We had the most fantastic lunch and learn session today with Legally Yours Business Partner @David Wells from Voom Pricing presenting on ‘Your Service Guarantee – why being explicit is recommended’.

In the session, David talked us through why discovering client expectations upfront about service and quality is paramount; how lawyers can use a service guarantee to enable better client selection; why all client feedback is good feedback; and how a service guarantee can differentiate lawyers from their competitors.

If you would like to find out more about David Wells and the Voom Pricing service offering, head to Voom Pricing.

Do you need legal advice?

If you have a specific question or you’d like to let us know what you need help with, head to our Talk to a Lawyer search resource and find the right lawyer for your needs.

This Lunch & Learn blog post does not constitute legal advice or a legal opinion on any matter discussed and, accordingly, it should not be relied upon. It should not be regarded as a comprehensive statement of the law and practice in this area. If you require any advice or information, please speak to a practising lawyer in your jurisdiction.

No individual who is a member, partner, shareholder or consultant of, in or to any constituent part of Legally Yours Pty Ltd accepts or assumes responsibility, or has any liability, to any person in respect of this article.